SHIPPING
Every parcel ships with tracking. You'll get the number by email when the label is made. Transit times are the carrier's estimate, not a guarantee, and can run longer in December.
RETURNS
Unopened items, 30 days, refund to the original payment method.
Email shop@sauciiitoyshoppe.com within 30 days of delivery and I'll send return instructions. Items must be unused and in their original packaging. Refunds are issued once the item arrives back, usually within 3 business days of that.
Return shipping is yours unless the item arrived damaged, faulty, or wasn't what you ordered. Then I cover it both ways.
Damaged in transit: photograph the parcel and the item and email shop@sauciiitoyshoppe.com within 7 days of delivery. The snowglobe is glass and ships double-boxed; if it arrives broken you get a replacement or a full refund, your choice, no return needed.
Preorder items follow the same return rules once delivered. If an order is canceled because stock doesn't arrive, you're refunded in full to your original payment method.
Original shipping is not refunded on a change-of-mind return. Orders that qualified for free shipping have the actual postage cost deducted from the refund.
ORDER QUESTIONS
ABOUT THIS SHOP
An independent shop, run by one person, stocking products from the official Pudgy Penguins collection.
Operated by Sauciii's Toy Shoppe.
Not operated by or affiliated with Pudgy Penguins, Inc. Their own store has its own policies, which do not apply here. Questions about an order you placed with me: email shop@sauciiitoyshoppe.com.
See also the Privacy Policy and Terms of Service.
A postal address is being added to this page.
Sauciii's Toy Shoppe is registered with the Nassau County Clerk, New York, as a business conducted under an assumed name, filed 18 September 2026. A postal address is being set up and will be published here as soon as it is issued. Until then the fastest and most reliable way to reach the shop for anything, including a formal notice, is shop@sauciiitoyshoppe.com, which is answered within 30 days and usually far sooner. Everything else on this page applies in full today.
Pax Pengu, Polly and Pudgy Penguins are trademarks of Pudgy Penguins, Inc. Product photography supplied by the brand for retailer use. Prices and availability may change. These policies apply to orders placed at https://sauciiitoyshoppe.com and were last updated September 2026.